Shipping policy

Cancellation, Refunds and Returns

Please refer to our cancellation, refunds and returns policy  provided on our Site. Payment We offer the following payment options after you confirm your order with us-
1. Cash on Delivery (COD)

2. Online Methods of Net Banking/Debit Card/Credit Card

3. Any other mode of payment facilitators as may be made available on the Website.

The online payment options may apply to selected banks only. In the event that we are suspicious about the authenticity of your transactions or any of your activities, We reserve the right to decline any of the transactions without assigning any reason thereto. If any amount is debited from your account and not credited in our system, due to any network or technical failure because of which the order is not processed, such amounts usually get reversed in the same account. In this regard, we will not be responsible for delay from your bank to reverse such an amount back to your account.

Users understand that CIPLA is merely a facilitator to your online payment transactions using payment gateway networks and banking infrastructure. We will not be held responsible or assume any liability in any manner and disclaim all the liabilities and claims arising out any fraud or unauthorized transactions, any issues faced by you as a result of the default/deficiency in the services by your bank, any failure in the network systems or technical glitches, decline or delay in processing any transaction.

Jhakaas Retail Private Limited is a distributor partner for e-commerce platform and is licensed to use and operate the Site and supply products directly to customers who transact using the Site. As a User of the Site and its services you are contracting with

Jhakaas Retail Private Limited through these Terms;. CIPLA does not have any control or does not determine or advise or in any way involve itself in the offering or acceptance of such commercial/contractual terms between the Users and Jhakaas Retail Private Limited.